Customer Service & Support

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Service & Support

Support is critical to getting the best from your machinery investment – from getting a quick response to technical questions to preventative maintenance and on-site support when you need it. See firsthand how we’ve established a strong reputation for fast, friendly, honest and experienced support.

At Whitelaw Engineering Machinery, we've established a solid reputation for fast, friendly, honest and experienced support.

Protect your investment

However large or small your investment, you need maximum efficiency, minimum operating costs and every second of performance you can get. Our after-market services and support will help you get the most from your investment.

Maximise uptime

Every second your equipment is down costs money. That’s why we provide predictive, preventative, routine and emergency “life cycle” services to maximise uptime and expand your machine’s capabilities.

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Unmatched performance & reliability

Ensure your machine provides many years of superior performance and reliability. Ask us about our comprehensive life-cycle services unmatched in the machine tool industry.

Preventative maintenance

Make unplanned downtime a thing of the past. Get the most from your machinery for as long as you own it with our on-site support, preventative maintenance and service contracts.

Meet our customers and find out how we’ve helped them achieve success.

Customer Success Stories

Gladstone-Ports-Corporation
Norship-Marine
billet-engineering
hastings-deering
komatsu
stanwell-corporation
bradken-australia
gold-coast-city-council
Rapid-Perforating
hardy-spicer-australia
qld-gov-education
tafe-qld
See What Our Clients Are Saying
Sp Automotive Engineering

Phil Trappett

SP Automotive Engineering Pty Ltd
"If you need any advise on purchasing any type of machinery or equipment dont hesitate to call them"

Ian Ruigrok

IC & SL Ruigrok
Their staff were very helpful and found the correct machine for our needs for the right price.
“Get the best performance from your equipment with our comprehensive lifecycle services - unmatched in the machine tool industry.”